Privacy Policy
Last updated: August 2026
Who we are
This website, ingenix.shop, is operated by Globaledge Supplies FZE LLC, a company registered in the United Arab Emirates. In this policy, “we,” “us,” and “our” refer to Globaledge Supplies FZE LLC.
If you have any questions about this policy or your personal data, contact us at contact@ingenix.shop.
What information we collect
When you place an order or interact with our site, we may collect:
- Order and contact details you provide at checkout, such as your name, email address, shipping address, and phone number.
- Payment information, which is processed securely by our payment providers. We do not store your full card details on our servers.
- Technical data, such as your IP address, browser type, and device information, collected automatically to help our site run properly and to protect against fraud.
- Usage data, such as the pages you visit, collected through cookies and similar technologies to improve your experience.
How we use your information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order, including shipping and support
- Handle refunds, replacements, and returns
- Prevent fraud and keep our site secure
- Improve our products, service, and website
- Send you marketing emails, only if you have chosen to subscribe
Who we share your data with
To fulfill your order and run our business, we share the necessary information with trusted third parties, including:
- Fulfillment and shipping partners, so your order can be packed, shipped, and tracked.
- Payment processors, so your payment can be handled securely.
- Service providers that help us operate the website and communicate with you.
We only share what is needed for these purposes, and we do not sell your personal data to anyone.
Cookies
Our site uses cookies to keep your cart working, remember your preferences, and understand how the site is used so we can improve it. You can control or disable cookies through your browser settings, though some parts of the site may not work as well without them.
How long we keep your data
We keep your order information for as long as needed to fulfill your order, provide support, and meet our legal, accounting, and security obligations. Marketing contact details are kept until you unsubscribe.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal data we hold about you, and to withdraw consent for marketing at any time. To make a request, email us at contact@ingenix.shop. We may need to keep certain information where we are legally required to do so.
Embedded content
Pages on this site may include embedded content, such as images or videos. Embedded content from other websites behaves as though you visited that other site, and those sites may collect data about you and use their own cookies.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
Contact
For any privacy question or request, email us at contact@ingenix.shop.